Being mobile with my laptop and various internet connections (wi fi spots, 3G, client networks etc.) I find that sometimes my Outlook email get stuck in the Outbox and refuse to leave !
As you know whenever you send an email, it goes into your Outlook’s Outbox folder and wait there until you have an Internet connection. When you hit the Send and Receive button the email leaves your computer and it is sent.
HOWEVER, there are times when the email simply will not leave the Outbox and will not send. You try to delete it and you get some obscure email that you can not delete this as it is in the process of being sent.
So what do you do ?
Glad you asked -
1.Firstly, Open Outlook 2007, Click on File menu and Select Work Offline. This stops outlook from trying to send anything.
2. Open the Outbox folder and now you can either simply Delete the message or you can drag the message out of the Outbox and drop it into your Drafts Folder (or any other folder).
3. Click on File and deselect Work Offline (this will now put Outlook into Online mode again to receive and send messages again)
4. If you moved your email to the Drafts folder, you will then need to go to that folder, open that email, and then press the Send button again.
This should take care of this email problem and your email should flow !
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thanks.
By: Alex Vorn on May 13, 2008
at 9:20 pm
I heard about not bad application-fix my outlook, can be work with damage data in Microsoft Outlook, possible it may recover corrupted contacts with are sharing it, also do something read (detect and recover) data from the selected *.pst file, work with storing emails, business and personal contacts, as well as other important information, such as appointments, tasks and notes.
By: zlatan24 on October 2, 2008
at 11:49 am
I have seen this before BUT I have a nasty one now that I can’t see in the Outbox! I think it came from trying to delete it (when it was visible) while Outlook was trying to send it. Any ideas for this one?
By: Gene on March 24, 2009
at 1:14 am
Nasty one – what you can try do isis run the outlook reset switch. NOTE: this should not do anything to your email but make a backup of them just to be safe.
the switches are listed here : http://office.microsoft.com/en-us/outlook/HP012185891033.aspx
the one I would try use is /resetfolders
So assuming Outlook is installed in the defualt location on a Vista machine, you would run: “c:\program files\microsoft office\office12\outlook.exe” /resetfolders
chekc out that link for more info and how to use the switches…
By: thetechieguy on March 24, 2009
at 6:42 am
YOU ARE THE BEST!!! You saved me $200!!! A large email had been stuck in my outbox for a week now slowing down my system!!! Aggghhh…so frustrating! Then I googled my problem and your website came up and I fixed in literally in 5 seconds!!!! Yeah!!!
By: Diana Gomez on May 14, 2009
at 2:13 am
Thanks!!! for the help. I have been 2 days trying to figure out how to get the email out of the outbox. I kind of feel stupid that I did not think of going off line. Again thanks
By: Billi jo on May 21, 2009
at 4:02 pm
It worked wonderfully, as an ISP Tech I use Google to find solutions that are quick, easy and work and this worked perfectly!
By: Rob Turner on May 27, 2009
at 10:45 pm
You ROCKS!!!!
BEST TIP EVER!!!!
Cheers from Portugal! =)
By: Jorge on October 2, 2009
at 6:31 pm
The resetfolders did’nt work but making a little change to a contact and saving it did the trick for me.
By: maarten bodegom on October 4, 2009
at 11:34 am
Thanks … simple once you know how!!
By: Liz on November 18, 2009
at 3:24 pm